Returns & Swap Policy

EXCHANGES, SWAPS & RETURNS

We do not accept returns or exchanges of any sale items. Final sale items are all items marked down on our website.

For Australia

As we are a small business we cannot reimburse orders for postage or return postage. We do not charge for postage when we are sending out the new product for a size swap or item swap. We allow up to two exchanges per order.

Full priced items (including full priced items that use a discount code) can be returned, swapped or exchanged for another item, as long as:

  • They are unworn. (Trying on once is okay.)
  • Undamaged. (Refer to what is classified as damages below)
  • And the return process is started 7 days within receiving your items. (Please email or message us on one of our social medias within 7 days to start the return process)


To return just head to our contacts page and email us. You can also message us through one of our social medias.

Rest of the World

Since we are a small business at this stage we can't afford to pay for return postage or refund postage on international orders. If you are happy to cover return postage and/or resend postage we can do returns, swaps and exchanges. This only applies to full price items (including full priced items that use a discount code), as long as:

  • They are unworn. (Trying on is okay.)
  • Undamaged.
  • And the return process is started 7 days within receiving your items. (Please email or message us on one of our social medias within 7 days to start the return process)


To return just head to our contacts page and email us. You can also message us through one of our social medias.

Damage Classification

Returned items must be in the following condition:

  • Items must be returned in original condition, unworn, unaltered, unwashed and with their tags attached.
  • Must not have any dirty marks, make-up or tan marks. 
  • Must not smell of perfume, deodorant, cosmetics or washing powder. 

 

 

These are our planned events for the rest of 2024.

    august

    Aug 24th & 25th MELBOURNE Animaga

    september

    october

    Oct 6th SUNSHINE COAST Fashion Thrift Society

    Oct 13th BRISBANE Fashion Thrift Society

    Oct 20th CANBERRA Fashion Thrift Society

    november

    Nov 10th TOOWOOMBA Fashion Thrift Society

    Nov 8th, 9th & 10th BRISBANE Supanova